We are committed to providing the best service possible, and our aim is to resolve any issues quickly, efficiently and respectfully. However, we do not tolerate unfair, vexatious or fraudulent chargebacks against our company.

Any customer that initiates a chargeback, dispute or claim against any payment made via this website, without providing adequate opportunity for our team to resolve the issue amicably, will be permanently blacklisted and future orders will be refused. There are no exceptions.

Before you initiate a chargeback or open a dispute, be aware of the following:

• All future orders will be refused
• Any marketing services may be refused or cancelled
• You will be unable to attend our online or in-person conferences
• You will be removed and/or blocked from all our Facebook groups
• Where appropriate, we will leave reviews to alert others of your poor conduct.